Cancellation Policy

Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 48 hours notice or you may be liable for a full booking charge cancellation fee. Our Policy: Any cancellation or reschedule made less than 48 hrs will result in a cancellation fee. The amount of the fee will be equal to 100% of the reserved time slot. If you are more than 15 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.